Please enter a Product Number to complete the request. Remove selected files Download files. You must unplug the power cord to move the carriage by hand and reset the paper-feed mechanism without the risk of an electrical shock. Javascript is disabled in this browser. The Print Report menu displays.

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Paper and plastic use This product is suited for the use of recycled paper according to DIN If the carriage is stuck on the right sidemove the carriage to the left side of the product. Use genuine HP print cartridges to ensure good quality.

Product sold by third party: Compatible print cartridges are listed in the Printer Reference Guide supplied with the product.

The Virtual Agent is currently unavailable. Slide the new cartridge forward into the empty slot. Setting up the All-in-One Follow these steps in order. Press 4 to select and print a Self-Test Report. This page requires Javascript. HP conserves resources by reselling some of its most popular products.

If the product does not turn on automatically, press the Power button to turn on the product. Javascript is disabled in this browser. This document includes the following steps to set up the product:. Select your operating system and version. Use the swab to clean the electrical contacts in the carriage, located inside the printer on the carriage slots.


HP Officejet J All-in-One Printer series – Driver Downloads | HP® Customer Support

The Virtual Agent is currently unavailable. The serial number provided does not match the previously selected product.

HP is compiling your results. The carriage might try to move into the access area. HP has scanned your product but currently has no suggestions for driver updates. When prompted to confirm, press prinnt for Yes, or 2 for No.

HP Officejet J5700 All-in-One Printer series User Guides

Remove the door by pulling it away from the product. Carefully remove paper from the front of the product. Tap water can contain contaminants that damage the ink cartridge.

Warranty removed from product: Use only one type of paper at a time. Asia Pacific and Oceania. Learn more about HP’s privacy policy. The device will not print.

A ‘Paper jam’ Message Displays for HP Officejet J5700 All-in-One Printer Series

See the packaging for a list of items shipped in the box. Make sure that the carriage can move freely across the width of the product by offciejet pushing the carriage to the left, and then to the right.


Clean the rollers Gather the following materials:. Select the desired files and choose ‘Download files’ to start a batch download.

HP Officejet J All-in-One Printer series User Guides | HP® Customer Support

Remove the new cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by using the pink pull tab. Pulling paper from inside the front cover can cause mechanical damage to the product.

Lightly dampen a clean, lint-free cloth with bottled or distilled water, and then squeeze any excess liquid from the cloth.